The purpose of this Cookies Policy is to help you understand the use made by the merchant’s website, “SYNGOI TECHNOLOGIES S.L.” (hereinafter, “Syngoi”) of cookies (or similar technologies), the purpose thereof, as well as the options that, as a user, you have at your disposal to manage them.
DEFINITION AND FUNCTIONS OF COOKIES
A cookie is a file that is downloaded to your computer, tablet, mobile or other terminal (hereinafter, computer) when you access the web: www.syngoi.com (hereinafter, “the Site”).
In general, and depending on the type, cookies allow you to store and retrieve information about your visit, your browsing habits, the browser or equipment from which you access, as well as recognize you as a user or client, which can facilitate your next visit and make the site more useful by customizing its content. Cookies take a very important role, by improving the experience of using websites. Cookies can be “own” and, therefore, are those that are sent to your computer from a domain or computer managed by Syngoi; or they can be “third party” cookies, that is, they are sent to your device from a computer or domain that is managed by another entity.
They can also be “session” cookies, so they expire upon leaving the Site; or “persistent” cookies, which are still stored on your computer for a longer period, which can be from a few minutes to several years.
WHAT TYPE OF COOKIES WE USE?
- Technical cookies: They are necessary for the correct development of the Site and the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, accessing restricted access parts or using security elements during the navigation, among others. Also belonging to this category, due to their technical nature, are those cookies that allow the management, in the most efficient way possible, of the advertising spaces that, as a further element of the design or ‘layout’ of the service offered to the user, are used in the following ways.
Personalization or preference cookies: These allow the user to access the service with some predefined general characteristics based on a series of criteria in the user’s terminal, such as language, the number of results to be displayed when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which the user accesses the service, etc. These preference cookies that affect the user interface do not necessarily need to be session cookies, as they require the user to determine their preferences for these purposes each time a site is visited. for this purpose, each time a website is visited or an application is website or accessing an application may be annoying and cause user fatigue.
- Analytics cookies: These allow you to track and analyze the behavior of the users of the Site (e.g. number of pages you visit, the place from which you access, the frequency and recidivism of visits, the duration of your visit, the browser or the equipment from which you visit, etc.). The information obtained is used in measuring the activity of our website and for the elaboration of user navigation profiles, with the purpose of introducing improvements based on the analysis of the use data made by users of the website.
- Behavioral Advertising Cookies: These cookies allow storing information on user behavior obtained through the continuous observation of your browsing habits, which makes it possible to develop a specific profile to display advertising based on said habits,
- Unclassified cookies: These are cookies that do not belong to any other category or are in the process of being categorised.
To obtain this information, we use the cookies offered by the following services:
STRICTLY NECESSARY COOKIES
| Cookie’s code | Domain | Cookie type | Expiration | Description |
| _ga_BFKLMM3VZP | Syngoi.com | First-party | 2 years | Cookie required to use website options and services |
| wordpress_test_cookie | syngoi.com | First-party | session | WordPress sets this cookie to determine whether cookies are enabled on the users’ browsers. |
| cookieyes-consent | syngoi.com | First-party | 1 year | CookieYes sets this cookie to remember users’ consent preferences so that their preferences are respected on subsequent visits to this site. It does not collect or store any personal information about the site visitors. |
| rc::b | google.com | session | This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. | |
| _GRECAPTCHA | www.google.com | 6 months | Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks. |
ANALYTIC COOKIES
| Cookie’s code | Domain | Cookie Type | Expiration | Description |
| _ga | Syngoi.com | First-party | 2 years | This cookie name is associated with Google Universal Analytics – which is a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. |
| _ga | .syngoi.com | 1 year 1 month 4 days | Google Analytics sets this cookie to calculate visitor, session and campaign data and track site usage for the site’s analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
PERSONALIZATION or PREFERENCE COOKIES
| Cookie’s code | Domain | Cookie type | Expiration | Description |
| yt-remote-device-id | youtube.com | Never Expires | YouTube sets this cookie to store the user’s video preferences using embedded YouTube videos. |
BEHAVIORAL ADVERTISING COOKIES
| Cookie’s code | Domain | Cookie type | Expiration | Description |
| YSC | .youtube.com | session | Youtube sets this cookie to track the views of embedded videos on Youtube pages. | |
| VISITOR_INFO1_LIVE | .youtube.com | 6 months | YouTube sets this cookie to measure bandwidth, determining whether the user gets the new or old player interface. | |
| _dlt | syngoi.com | session | Zendesk set this cookie to create a unique ID for the session. This enables the website to collect data on visitor behaviour for statistical purposes. |
UNCLASSIFIED COOKIES
| Cookie’s code | Domain | Cookie type | Expiration | Description |
THIRD PARTY COOKIES
| Cookie’s code | Domain | Cookie type | Expiration | Description |
AUTHORIZATION, REVOCATION AND DISPOSAL
When browsing the Site for the first time, you have been informed about the use of cookies, of the possibility of accepting their installation, or rejecting the installation of certain types of cookies, such as analysis, advertising and cookies from third parties. When you access our website, you can choose which cookies you want to accept. Technical cookies, which are essential for the website to function correctly, are mandatory.
Likewise, and at any time, you can allow, block or delete the cookies installed on your computer by configuring the browser options or from the privacy options of the computer from which you are visiting us. In the event that you block the installation of technical cookies in your browser, you may not be able to access certain sections of the Site and/or use some of the services offered.
If, through the initial configuration, you had accepted the installation of certain types of cookies and subsequently wanted to oppose their installation or maintenance, you must delete the cookies already installed through the configuration of the browser options and reconfigure those of which you allow its installation.
The validity of the consent given by a user for the use of a given cookie does not exceed 24 months and during this time the user’s selection of preferences is retained, without the user being asked for new consent each time he/she visits the page in question.
Below, you can find information about cookie configuration options in the main browsers:
- Mozilla Firefox: https://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-sitios-web-rastrear-preferencias
- Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
- Microsoft Internet Explorer: https://support.microsoft.com/es-es/help/17442/windows-internet-explorer-delete-manage-cookies
- Microsoft Edge: https://privacy.microsoft.com/es-ES/windows-10-microsoft-edge-and-privacy
- Safari: https://support.apple.com/es-es/guide/safari/sfri11471/mac
- Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
Additionally, some of the services described above offer direct “opt-out” mechanisms to oppose the installation of your cookies:
| Service | Provider | Additional Information |
| Google Analytics | https://tools.google.com/dlpage/gaoptout?hl=es |
If you wish, you can watch the videos prepared by the Spanish Data Protection Authority (AEPD) in order to explain how to configure privacy options from different platforms and equipment:
http://www.agpd.es/portalwebAGPD/CanalDelCiudadano/protegetuprivacidad/index-ides-idphp.php
Google Analytics cookies advice
The personal data can be internationally transferred in the context of the relationship between the Controller with service providers, especially technological support services in order to comply with the purposes (ex. Google Analytics Cookies). In these situations, the international transference will be done with the necessary safeguards.
INFORMATION REGARDING OTHER INTERNATIONAL TRANSFERS
As a result of the use of certain cookies on the website there is a movement of data to the United States, which entails an international data transfer of your personal data collected on our website. Specifically, your data will be communicated to the providers of the cookies identified in this policy, these being Youtube LLC and Double Click Inc. Likewise, the data collected through own cookies may be transferred to other companies of the Syngoi Technologies group. In any case, international transfers will be made with appropriate safeguards.
For more information on transfers of your personal data collected using cookies of which you have been informed, you can consult our Privacy Policy.
PROCESSING OF PERSONAL DATA THROUGH COOKIES
When contacting us regarding the granting of your consent relating to cookies on the Syngoi website, please indicate the identification number and date of your consent.
For additional information on the processing of your personal data carried out on this website, and through the use of cookies of which you have been informed, please refer to our Privacy Policy.
UPDATE
This Policy may be updated periodically to reflect changes in the use of cookies on the Site. We will post a prominent notice on the Site to notify you of any significant changes to our Policy and will indicate at the bottom of the Policy when it was last updated.
Last update: November 2024.
© 2024 – SYNGOI TECHNOLOGIES S.L. – Total or partial reproduction rights will be prohibited. All rights reserved.
